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Repairs & Service for all Apple Macs - 01952 898 011

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Testimonials

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I was overjoyed with the speed and professionalism of your service. It is very reassuring to know that you are only a phone call away! Various Mac repairs.

Becki, Welshpool, Powys

Keith is reliable, expert, quick and great value for money. A real find and I would not hesitate to recommend him to anybody who uses Macintosh commercially or for recreation. 17″ MacBook Pro data recovery & LCD screen replacement.

Trevor, Telford, Shropshire

I know nothing about Macs and how they work but depend on them these days for all my illustration work. Without the help and support of Appel it would be very difficult. PowerBook G4 screen repair.

John, Cannock, Staffordshire

At Strata Creative we have used Apple Macs for over 20 years, and have used Appel in a variety of situations from emergency breakdown and data recovery to purchase of pre owned systems and equipment. We have always been completely satisfied with the service that we have received and Keith has been very professional and accommodating. MacBooks & iMacs various Mac repair work.

Paul, Telford, Shropshire

I recently asked Appel to add some extra memory to my MacBook Pro.
It was done the same day and while I waited. Brilliant! MacBook Pro 13 RAM installed.

Hugh, Telford, Shropshire

Appel provide an honest, personal, friendly service which the giants who make the machines just can’t match. A pleasure to deal with. Refurbished MacBook supplied and serviced.

Stuart, Shrewsbury, Shropshire

I have been coming to Keith for a number of years both for repairs on new macs and restoration of older ones that are too good friends to loose. As a non tekkie I find his expertise awe inspiring, always does the repair (or nearly always) and seems to be able to conjure spares out of no where. Nice coffee too!

Malcolm, Wem, Shropshire

The new video card for my iMac is running very well, so I am a happy customer.
iMac new video card sourced and fitted.

Martin, Telford, Shropshire

Very quick and helpful response.  Problem was with a faulty battery: a replacement was sourced speedily and at a good price.  Even lent her a spare battery while we waited for the new one. MacBook not booting, battery fault.

Chris, Shrewsbury, Shropshire

Once again you came up trumps, my eldest boy’s MacBook was quoted as needing a new this and that in Bristol as it wasn’t charging. You spotted that the charger itself was at fault, supplied a new one and a security update installed to boot. Thanks again for saving me a small fortune. MacBook mis diagnosed as logic board when pins on ac adaptor were faulty.

Paul, Wolverhampton, West Midlands
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Opening Hours

Please note our new opening hours.

Open Monday to Friday 0800 to 1200
Open by appointment Mon to Fri 1400 to 1730
Open by appointment bank holidays & w/e
Telephones are usually live 0800 to 2000 7 days a week excluding 1200 to 1400.

Testimonials

Top man!

George, Telford, Shropshire

Your service was fast, friendly and efficient. You can’t ask for better than for a problem to be 100% resolved the same day.  New PSU fitted iMac

Paul, Marketing, Telford, Shropshire

So pleased to get the recommendation to get your help with my mac problems, already telling my friends ! Very pleased with my purchase of used MacBook Pro, just the job.

Replaced dead 17” MacBook Pro with refurbished unit

Sue, Bridgnorth, Shropshire

Fantastic customer service, really helpful and informative! took time to make sure everything was setup! highly recommend.

Leah, Stafford

Sincere thanks to Keith at Appel for saving the day – and my life.  My portable hard drive had years of work on it. When it crashed, my life flashed before my eyes.  You were so calm and helpful, I immediately felt better just discussing the problem with you. Then when you retrieved all my information from the broken hard drive and put it safely on a new one, the relief was immense !  I can not thank you enough for your incredible expertise at a very reasonable price. Fantastic service!

Full dat…

Carol-Angela, Telford, Shropshire

A big thank you to Appel for a very fast and economic repair on my iMac when they replaced the failed hard drive. Great friendly service and advice means I would recommend Appel every time. 20” Intel iMac HD replaced and data recovery.

Peter, Walsall, West Midlands.

Thanks for the excellent service regarding our iMac repair/upgrade. Intel iMac 24″ RAM upgraded.

 

John, Telford, Shropshire

Appel – incredibly useful local service for those of us stuck in the wilds – invaluable expertise from Keith on all things Mac. Very reliable, economic – and a quick turnaround. Iomega external drive failure. Recovered data and fitted to new enclosures

George, Clun, Shropshire

Thank you so much for updating my vintage MacBook! It’s given it a whole new lease of life and is running beautifully. An excellent service, very friendly and efficient.

Lynsey, Telford, Shropshire

Your speed and quality of work for my original upgrade requests for my MacBook and Mac mini is much appreciated. As is your kindness in helping over the phone with my travails on internet access with no thought of compensation. P.S. Feel free to quote me as a happy customer. Upgrade HD and RAM Intel Macs.

Chris, Market Drayton, Shropshire

Faults and Solutions

Another MacBook Air liquid spill. Chemical clean and replace d SSD. All works fine now.

Adware infection iMac 21.5″. Ran Adware Medic and installed ClamXav from the AppleStore and ran over whole HD. No more viruses, trojans or adware.

15″ MacBook Pro returned by Police after robbery. Damage report & quotation prepared for insurance company.

27″ iMac not accepting DVDs. Tried simple clean but had to replace drive.

13″ MacBook Pro Retina repair. Cracked LED screen replaced with complete screen assembly. All done in an hour.

Sold refurbished iMac 27″ including transfer of all data from old 17″ iMac running Mac OS X.4. This requires OS on original to be updated to 10.6.8 and all programs updated to run on newer OS, especially iTunes & iPhoto. Then the data can be transferred successfully.

MacBook white A1181, trackpad not working. Replaced whole topcase keyboard & trackpad. All works now. Trackpad & keyboard are not individually replaceable on this model so its a whole topcase.

iPad 4 with broken screen. Old glass all removed and new glass/digitiser fitted.

Another MacBook Air repair with liquid damage. Replaced keyboard. recovered data from SSD, reformatted and set up with original data & new OS. 100% data recovery & works fine now.

El CapitanUpgrading an older Mac to El Capitan. Beware CPU hogging and over heating at first start up. It appears that Photos background activities coupled with Spotlight indexing are causing a lot of overheating and crashes on older Macs until both have completed initial set up. Try installing iStat Menus to run the fans faster and leave your Mac on for 24 hours after initial set up. As always, give me a call if you need help.

Latest News and Offers

  • Happy New Year 2019 & 14 day sale

  • Appel wish all our customers a Merry Christmas & Happy New Year

  • Refurbished & pimped Macs May 2017

  • iMac 27″ from £399

Testimonials

If you have a Mac and it needs fixing, or you want a pre-owned refurb, don’t go anywhere else but @appelkc, Keith’s a complete star. Top class service again from Keith. Thoroughly refurbed iMac supplied at a very reasonable price (having kept my ancient misused one going longer than anyone could have expected), set up just how I wanted it. Friendly, knowledgable, helpful people who mend stuff and speak normal English are like gold dust and Keith’s one of the best.

Kath, Telford, Shropshire
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Running slow MacBook Pro 13 and sometimes not booting. Removed HD & tested as faulty then died. Replaced HD, data recovery on original and transferred all client recovered data to new drive. Boots every time, running mush faster & all client data recovered

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Sold refurbished iMac 27″ including transfer of all data from old 17″ iMac running Mac OS X.4. This requires OS on original to be updated to 10.6.8 and all programs updated to run on newer OS, especially iTunes & iPhoto. Then the data can be transferred successfully.

Read more of our great testimonials here

Quick personal, friendly service that didn’t cost a fortune. Unusual today! MacBook replace HD & repair to DVD drive.

Nick & Heather, Oswestry, Shropshire
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MacBook Pro 13″ not charging. Tested and found faulty AC adaptor. Replaced charger, charged up and retested – all good.

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I have used Keith to service my MacBook a few times as had a couple of problems and has saved my life on more than one occasion when things have crashed. Always helpful and knows his stuff when it comes to Macs which is a rarity . Always quick and no fuss. Totally recommend him to any Mac users.

Miichael, Telford, Shropshire
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Appel are simply the best. There are so many companies who boast of being Apple specialists and more than happy to charge a small fortune to simply look at your computer… Keith is honest about costs, professional and open about all / any options available. He offers advice for free and always does a great job. What else could you want!

13” MacBook Pro diagnosed & replaced faulty hD IR cable assembly

 

Paul, Stafford, Staffs
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iMac 21.5″ random advertisements appearing in Safari and running very slow. Adware Medic installed and some rogue software deleted. Restart & run again all clean & good.

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MacBook Pro with screen very loose. Diagnosed faulty hinge. Stripped & replaced hinges. Mac repair completed successfully within the day.

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The service was great, dropped the iPad off with you for you to assess what was wrong and was told the same day and then all options were advised and as soon as the school decided what they wanted to do the work was carried out quickly and I picked the iPad up a couple of days later. Very good customer service and very promptly carried out. Will definitely be coming back to you for more fixes in the future.

Stuart, Telford, Shropshire
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Appel - Repairs & Service for all Apple Macs