Upgrades

Opening Hours

Please note our new opening hours.

Open Monday to Friday 0800 to 1200
Open by appointment Mon to Fri 1400 to 1730
Open by appointment bank holidays & w/e
Telephones are usually live 0800 to 2000 7 days a week excluding 1200 to 1400.

Testimonials

Thank you for the wonderfully prompt service you gave me when I sent you an SOS E mail this week! You have always given me excellent service when I have bought a Mac from you, but my recent request for help from you was regarding a VERY small item and you responded as if it were the largest order you’ve ever had from me. A real sign that you care for your customers and give an excellent after sales service. iBook missing foot

Judy, Telford, Shropshire

I have bought two refurbished Macbooks from Appel. Keith is friendly and helpful and will go out of his way to solve problems, his pricing is very fair and this level of personal service is hard to find anywhere.

Refurbished Black Mac Book supplied

Stuart, Shrewsbury, Shropshire

In a world of cynical corporate shysters, Keith @Appel is a breath of fresh air! I can’t recommend his services highly enough. Friendly, knowledgeable and super efficient. There really is nowhere else I would take my Mac stuff to be sorted. Shaun Ryan, Publisher, Ryan’s Gig Guide.

iMac 27” upgraded RAM and sorted software issues

Shaun, Wolverhampton, West Midlands

Many thanks to Keith Cox @appelkc for once again resolving our mac problem. Highly Recommended!

Antony CDP Printing Telford

Had the video card on my iMac go a while back and as I need it to run my business, required an urgent fix. Found Appel through recommendation and contacted Keith who was straight on it. He managed to find a replacement card and I was up and running again in a short space of time. Keith provides a fast and efficient service at a reasonable cost, which for my business is spot-on.

iMac 24″ transferred all data from faulty PC laptop

Jeremy, Hadnall, Shropshire

Having tried to find someone to fix our soggy Apple Mac with no avail, Keith stepped up and did a brilliant job.

15″ G4 iMac replaced logic board & supplied keyboard & mouse.

Richard, Ellesmere, Shropshire

My hard drive failed (after 6 years) and there was no chance of retrieving the data. Keith installed a new HD, retrieved data from my Time Machine and I was back to normal within 24 hours. In addition he happily sorted out a few niggling problems. Very professional and quick, as ever.

iMac 24” replaced failed hard disk, data recovery & set up virus trojan protection.

Sheila, Market Drayton, Shropshire

Just wanted to thank you so much for mending our machine! Stuart is very jealous as it’s better than his new one and the children are fighting over who goes on it already! MacBook repair

Jenny, Shrewsbury, Shropshire

Appel has supplied us with a number of refurbished Macs over the years and

carried out a number of repairs and upgrades, including recently giving a

new lease of life to an ageing (2007) Mac Book Pro 15. We find the service

is excellent and the computers always work beyond the guarantee period.

MacBook Pro 15” replaced faulty keyboard

John Dalby, Shrewsbury, Shropshire

As always, Keith’s service is amazing. He seems to be on tap with solutions to problems, shortcuts around issues and if all else fails, speedy re-builds and repairs in amazingly short time. Its well worth the hours drive to Appel knowing that brilliant problem solving awaits!

iMac 24” replace faulty video card & software updates.

Mark, Newtown, Powys

Faults and Solutions

iMac 20” upgraded to Mavericks & running like a dog, even after RAM upgrade to 6GB. No faults HD or software updates. Checked logs and Kaspersky is creating excessive activity. Get rid of it. BUT deleting the app leaves residue & still a problem. Download Kaspersky uninstaller.

iPad 2 dropped by client. Glass is intact but no screen. Stripped and tested LCD needed replacing.

iPad Mini ordered new LCD to go with new glass/digitiser & new power button

MacBook repair sent to us from Hertfordshire. Main hard drive has physical damage and needs to go to laboratory for clean room recovery. New drive fitted with OS & software. Ready to ship back to client.

Acer Aspire PC, yes we can get PCs reliably repaired too, broken cables internally from a previous bodge job. New cable fitted and internals cleaned up including solder work.

20” iMac brought in with failed HD. Recovered part of the data but the majority is lost with NO backup. Installed new HD with OS & transferred little recovered data. Advised client the FileVault client is not accessible and only way to get data is send to laboratory for compete dismantling in a clean room. Cost around £500 and no guarantees. Ouch – have you backed up today?

Client just called and has installed Yosemite on a 6 year old Mac. Appel do NOT recommend installing Yosemite on any Macs over 2 years old. This client is fetching his MAcBook in today and all that can be done is to erase the hard disk 7 install a compatible OS for his machine.

Another MacBook Air repair with liquid damage. Replaced keyboard. recovered data from SSD, reformatted and set up with original data & new OS. 100% data recovery & works fine now.

Sorted Flash install with error “not enough permissions on disk”. Mac software repair achieved by deleting all flash instals and updater files, then installed a new copy from here https://get.adobe.com/flashplayer/

Hope my client has the same luck I did

MAcBook Pro 13″ has wireless dropping off frequently. Checked all internal components and HD failing. Replaced HD, installed virgin OS X and all works fine. Migrated client data and back to square one. Investigation ongoing.